Terms & Conditions

Terms & Conditions

Last Updated: [Insert Date]

By using our website, you agree to these terms:

General Terms

  • Jaadco LLC reserves the right to modify policies without prior notice.
  • Users must provide accurate information when making purchases.
  • (Website) will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE

Payment & Security

  • All transactions are secure.
  • We do not store credit/debit card details or share them with third parties.
  • We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currency)

Governing Law

Any disputes shall be governed by UAE law.

Delivery & Shipping Policy

Thank you for shopping with JAADCO LLC . Below are the terms governing our delivery and shipping services in the United Arab Emirates (UAE).

1. Delivery Areas

We currently deliver to all [7 Emirates ]. Remote areas or offshore locations may incur additional fees or longer delivery times.

2. Shipping Methods & Timeframes

  • Standard Delivery: 3–5 business days.

Note: Delivery times exclude weekends (Friday/Saturday) and public holidays. Delays may occur due to unforeseen circumstances (e.g., customs, weather).

3. Shipping Fees

  • According to product on checkout page .

4. Order Processing

  • Orders are processed within 24–48 hours after payment confirmation.
  • You will receive an SMS/email with tracking details once your order is shipped.

5. Failed Deliveries

  • If delivery fails due to incorrect address or unavailability, we’ll attempt contact twice. After that, the order may be canceled/refunded (minus shipping fees).
  • Returned orders may incur a re-shipping fee.

6. Tracking & Customer Support

  • Track your order via the link in your confirmation email.
  • For issues, contact us at [support email/phone] (response within 24 hours).

7. UAE Consumer Protection Compliance

  • Per UAE Federal Law No. 15 of 2020, customers have the right to:
    • Receive accurate delivery timelines.
    • Cancel undelivered orders after [10] days.
    • Request refunds for unfulfilled orders.

8. Changes to This Policy

We reserve the right to update this policy. Changes will be posted on this page with a revised “Last Updated” date.

Refund Policy

  • Refunds will be processed only through the original mode of payment.
  • Eligibility for refunds depends on the nature of the product/service.

Returns & Replacements

  • Customers must provide proof of purchase.
  • Damaged or defective items may be returned within [7] days.
    • Cancellation & Replacement Policy
  • Order Cancellation
  • Cancellations must be requested within [6] hours of purchase.
  • Processed orders may not be eligible for cancellation.
  • Replacements
  • Available for defective/wrong items within [7] days of purchase.

Country of Merchant Domicile

  • Jaadco LLC is registered in the United Arab Emirates (UAE).

Governing Law & Jurisdiction

  • Any disputes related to this website shall be governed by the laws of the UAE.

For assistance, contact:
Jaadco LLC
Dubai, UAE]
Email: rashed@jaadcohospitality.com